Privacy Policy
Last Updated: 1st January 2026.
At CC Training Academy, we respect your privacy and are dedicated to safeguarding your personal data. This Privacy Policy explains in detail how we collect, use, store, and protect your information when you interact with our website, enrol onto a course, or use our services.
Who We Are
CC Training Academy is a UK-based training provider specialising in beauty, aesthetics, and professional development courses. The GDPR owner and Data Controller at CC Training Academy Charlene Carr is responsible for all enquiries regarding the use of your personal data and can be contacted at support@cctrainingacademy.co.uk. This notice is designed to inform you about the personal data we collect and process, in accordance with GDPR requirements.
Information We Collect
During the course of our business, CC Training Academy collects various types of personal data, which include:
• Personal Information: Name, contact details, and date of birth.
• Course & Assessment Data: Details such as enrolment information, attendance records, assessments and portfolios, as well as certification records.
• Payment Information: Bank details, which are processed securely via third-party providers. Please note, we do not store full card details.
• Website Data: Information such as IP address, cookies, device details, and analytics data.
• Special Category Data: Medical information required for consultation and practical training purposes, including data relevant to patch tests and treatments.
How We Use Your Information
Your personal data is used for the following purposes:
• Managing course enrolments
• Providing training, assessments, and certification
• Granting access to online learning platforms
• Sending updates and course-related communications
• Processing payments
• Improving our website and services
• Complying with regulatory and awarding-body requirements
Sharing Your Data
We may share your data with trusted third parties when necessary. These may include:
• Awarding bodies such as VTCT and ITEC
• Payment processors, including Stripe, PayPal, and Klarna
• E-learning providers
• IT service and website support providers
We ensure your information is protected by using encrypted systems, secure software, and strictly controlled access. Your data may be stored in secure CRM systems, awarding-body systems, and encrypted cloud platforms. We will never sell your data.
How Long We Keep Your Data
We are committed to fulfilling our legal obligations concerning the retention and deletion of personal information. The type of data and its intended use determine how long we retain your information:
• Employee data may be kept for up to seven years following departure from the company.
• Course and assessment records are retained for six years.
• General enquiry information is kept for twelve months.
After these periods, your data will be permanently deleted. We will not process your personal information for any longer than necessary.
Your Rights
As a data subject, you have the following rights regarding your personal data whilst it is in our possession or being processed to:
• Access your data
• Request changes to your data
• Request deletion of your data
• Restrict processing of your data
• Object to the processing of your data
• Withdraw your consent at any time
Cookies, Tracking & Marketing
We use cookies to enhance website functionality, analyse traffic, and remember your preferences. You can disable cookies through your browser settings. Marketing communications are sent only if you have opted in or are an existing customer. You may unsubscribe at any time. Our website may contain links to external websites; we are not responsible for the content or privacy practices of these third-party sites.
Updates to This Policy
This Privacy Policy may be updated occasionally. The most recent version will always be available on this page.
Contact Us
If you have any questions about this policy, please contact:
CC Training Academy
contact@cctrainingacademy.co.uk